Review Our Privacy Policy
Privacy Policy
Last Updated: October 8, 2026
1. Introduction
New Wave Systems, LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including custom web builds, digital marketing strategies, CRM architecture, and AI automations (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Register for an account or client portal.
Request information about our Services, book a strategy call, or submit an inquiry.
Subscribe to marketing communications.
2.1 Personal Information
The personal information we may collect includes:
Name, email address, and contact information.
Professional information (job title, company, industry).
Payment information (processed securely through our payment processor).
2.2 Consulting and Software Development Data
When you engage New Wave Systems for strategic consulting, web development, or automated operations, we may collect or generate:
Business strategy documents, process descriptions, and operational data shared for the purpose of the engagement.
System access credentials provided to enable development or integration work (stored securely and used only for the stated purpose).
Technical specifications, requirements, and project documentation.
Software artifacts, source code, and deliverables produced during the engagement.
2.3 Automatically Collected Information
When you access our Services, we automatically collect certain information, including:
Device information (type, operating system, browser).
IP address and geolocation data.
Usage patterns and interactions with our Services.
Time spent on various components of our platform.
Browser cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, maintain, and improve our Services, including delivering consulting engagements and custom software.
Process and fulfill your transactions.
Create and manage your account.
Personalize your experience and deliver tailored content.
Communicate with you about updates, promotions, and educational resources.
Respond to your comments, questions, and requests.
Protect the security and integrity of our platform.
Comply with legal obligations.
4. Sharing Your Information
We may share your information with the following parties and under the following circumstances:
4.1 Service Providers
We work with third-party service providers who perform services on our behalf, such as payment processors, email service providers, cloud hosting and storage providers, and analytics services. These providers have access to your information only to perform these tasks on our behalf and are contractually obligated to protect your data.
4.2 Third-Party AI Tools and Processors
In delivering our AI automation and CRM transformation services, we may use third-party artificial intelligence tools and platforms.
AI language models: Such platforms may be used in our interactive chat features and content generation.
Data boundaries: We only send the minimum data necessary for the specific AI function.
Data retention by AI providers: We ensure AI provider agreements prohibit the use of your data for training their general models.
4.3 Consulting and Development Engagements
Data provided to us during consulting or custom software development engagements is used exclusively to deliver those services. We do not share client engagement data with other clients or third parties except as necessary to perform the engagement. Any system access credentials provided are used solely for the stated purpose and are securely deleted or returned upon engagement completion. All consulting and development data is treated as confidential. We do not use client data from one engagement to benefit another client.
4.4 Legal Requirements & Business Transfers
We may disclose your information if required by law, regulation, legal process, or governmental request. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to analyze usage patterns on our platform. You can control cookies through your browser settings. We may use Essential cookies, Analytical cookies, Functional cookies, and Marketing cookies (such as the Meta Pixel for our advertising measurement).
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consulting and software development data is retained for the duration of the engagement plus a specified operational period, unless a different retention period is outlined in the engagement agreement. System access credentials are deleted upon engagement completion.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data, as well as the right to data portability and the right to withdraw consent. To exercise these rights, please contact us.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16.
10. International Data Transfers
New Wave Systems is based in the United States. If you access our Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other countries.
11. SMS/Text Messaging
When you opt in to text messaging with our automation systems, we collect your mobile phone number and your messaging consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies based on your interactions. Message and data rates may apply. Reply STOP at any time to unsubscribe.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: admin@newwavesystems.ai
Location: Chicago, IL
1. Introduction
New Wave Systems, LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including custom web builds, digital marketing strategies, CRM architecture, and AI automations (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Register for an account or client portal.
Request information about our Services, book a strategy call, or submit an inquiry.
Subscribe to marketing communications.
2.1 Personal Information
The personal information we may collect includes:
Name, email address, and contact information.
Professional information (job title, company, industry).
Payment information (processed securely through our payment processor).
2.2 Consulting and Software Development Data
When you engage New Wave Systems for strategic consulting, web development, or automated operations, we may collect or generate:
Business strategy documents, process descriptions, and operational data shared for the purpose of the engagement.
System access credentials provided to enable development or integration work (stored securely and used only for the stated purpose).
Technical specifications, requirements, and project documentation.
Software artifacts, source code, and deliverables produced during the engagement.
2.3 Automatically Collected Information
When you access our Services, we automatically collect certain information, including:
Device information (type, operating system, browser).
IP address and geolocation data.
Usage patterns and interactions with our Services.
Time spent on various components of our platform.
Browser cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide, maintain, and improve our Services, including delivering consulting engagements and custom software.
Process and fulfill your transactions.
Create and manage your account.
Personalize your experience and deliver tailored content.
Communicate with you about updates, promotions, and educational resources.
Respond to your comments, questions, and requests.
Protect the security and integrity of our platform.
Comply with legal obligations.
4. Sharing Your Information
We may share your information with the following parties and under the following circumstances:
4.1 Service Providers
We work with third-party service providers who perform services on our behalf, such as payment processors, email service providers, cloud hosting and storage providers, and analytics services. These providers have access to your information only to perform these tasks on our behalf and are contractually obligated to protect your data.
4.2 Third-Party AI Tools and Processors
In delivering our AI automation and CRM transformation services, we may use third-party artificial intelligence tools and platforms.
AI language models: Such platforms may be used in our interactive chat features and content generation.
Data boundaries: We only send the minimum data necessary for the specific AI function.
Data retention by AI providers: We ensure AI provider agreements prohibit the use of your data for training their general models.
4.3 Consulting and Development Engagements
Data provided to us during consulting or custom software development engagements is used exclusively to deliver those services. We do not share client engagement data with other clients or third parties except as necessary to perform the engagement. Any system access credentials provided are used solely for the stated purpose and are securely deleted or returned upon engagement completion. All consulting and development data is treated as confidential. We do not use client data from one engagement to benefit another client.
4.4 Legal Requirements & Business Transfers
We may disclose your information if required by law, regulation, legal process, or governmental request. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to analyze usage patterns on our platform. You can control cookies through your browser settings. We may use Essential cookies, Analytical cookies, Functional cookies, and Marketing cookies (such as the Meta Pixel for our advertising measurement).
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consulting and software development data is retained for the duration of the engagement plus a specified operational period, unless a different retention period is outlined in the engagement agreement. System access credentials are deleted upon engagement completion.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data, as well as the right to data portability and the right to withdraw consent. To exercise these rights, please contact us.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16.
10. International Data Transfers
New Wave Systems is based in the United States. If you access our Services from outside the United States, your information may be transferred to, processed, and stored in the United States or other countries.
11. SMS/Text Messaging
When you opt in to text messaging with our automation systems, we collect your mobile phone number and your messaging consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies based on your interactions. Message and data rates may apply. Reply STOP at any time to unsubscribe.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: admin@newwavesystems.ai
Location: Chicago, IL
